Introduction

Success.IQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our consulting services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

• Business Information: Company name, industry, business location, employee count, and operational metrics through our assessment questionnaire.
• Financial Data: Revenue, profit, cash flow, and financial forecasting information.
• Customer and Market Data: Retention rates, market trends, competitor information, and risk analysis.
• Technical Data: Pages visited, elements accessed on our website, and cookie information.

2. How We Use Your Information

• Service Delivery: To provide tailored consulting insights, assessments, and strategic recommendations.
• Data Processing: Anonymized data is processed through AI tools such as and not limited to OpenAI or Anthropic to generate business insights.
• Improvement & Development: To enhance our services and develop new offerings.
• Legal Compliance: To comply with applicable laws and regulations.

3. Data Processing & Anonymization

• All customer data is anonymized before processing through external AI tools.
• Anonymization ensures data cannot be traced back to a specific company or individual.

4. Data Sharing

• Third-Party Processors: We share anonymized data with AI tools and third parties such as B12 (website hosting) and Stripe (payment processing) for operational purposes.
• Legal Disclosures: We may share information as required by law or in response to legal requests.

5. Data Security

• We implement robust security measures, including encryption and access controls, to protect your data.

6. Data Retention

• We retain anonymized data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Clients may request data deletion at any time by contacting us.

7. Client Rights (GDPR Compliance)

• Access: Request access to your data.
• Correction: Correct inaccuracies in your data.
• Deletion: Request the deletion of your data.
• Restriction: Limit processing of your data.
• Portability: Receive a copy of your data in a structured, machine-readable format.

8. Cookies & Tracking

• We use cookies to enhance the user experience and analyze website traffic.
• Users can manage cookie preferences through their browser settings.

9. Data Breach Response

• In the event of a data breach, Success.IQ will notify affected clients within 72 hours, investigate the breach, and take appropriate steps to mitigate any risks.

10. Children's Privacy

• Our services are not intended for children under 16 years of age, and we do not knowingly collect personal data from children.

11. Updates to This Policy

• We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

12. Contact Us

• For questions or concerns about this Privacy Policy, please contact us at [contact email].